Final Fantasy XIV experienced a significant server outage on January 5th affecting all four North American data centers. Initial reports and player accounts suggest the cause was a local power outage in Sacramento, likely due to a blown transformer, rather than a DDoS attack. Service was restored within an hour.
Unlike previous incidents in 2024, which involved persistent distributed denial-of-service (DDoS) attacks, this outage appears to be a localized issue. DDoS attacks, which flood servers with false information, cause high latency and disconnections. While Square Enix employs mitigation strategies, completely preventing DDoS attacks remains challenging. Players sometimes utilize VPNs to improve connectivity during these events.
Reddit discussions point to a loud explosion heard in Sacramento, coinciding with the outage's start time (around 8:00 PM Eastern). This aligns with eyewitness accounts of a blown transformer, impacting power to the data center. Square Enix acknowledged the problem on the Lodestone and is currently investigating.
Data Center Recovery and Future Outlook
The outage was confined to North America; European, Japanese, and Oceanic servers remained unaffected. Recovery was gradual, with Aether, Crystal, and Primal data centers coming back online first, while Dynamis remained offline initially.
This incident adds to the ongoing challenges faced by Final Fantasy XIV, particularly given ambitious plans for 2025, including the launch of a mobile version. The long-term consequences of these recurring server issues remain to be seen.